Frequently Asked Questions
950ok FAQ — All Your Questions Answered in One Place
Find detailed answers to the questions Bangladeshi players ask most about deposits, betting, VIP, support, and account verification.
The Most Asked Questions About 950ok
Whether you're new to 950ok or a returning player, questions often come up about the deposit process, cricket betting rules, VIP benefits, or account verification. On this page we've provided clear, straightforward answers to 25 questions across five key topics — all in English. If you still can't find your answer, our 24/7 support team is always ready.
25
Questions & Answers
5
Category
Deposit Questions
In most cases, deposits are credited to your balance instantly. Occasionally, there may be a slight delay due to network issues. First, check whether the transaction has been confirmed in your bKash, Nagad, or Rocket app. If more than 30 minutes have passed and your balance still hasn't updated, contact the support team via live chat or [email protected] with your transaction ID and a screenshot — they will resolve it quickly.
The minimum deposit at 950ok is ৳100 — and this applies equally to all payment methods. Whether you use bKash, Nagad, Rocket, or bank transfer, you can get started with as little as ৳100. Even a small deposit gives you access to everything the platform has to offer.
950ok does not charge any deposit fees. However, bKash, Nagad, or Rocket may apply their own service charges, as set by the payment provider — these are deducted directly by your mobile wallet or bank. For bank transfers, charges may vary by bank. Check with your payment service provider for accurate information.
Depositing with bKash at 950ok is straightforward. Log in to your account, go to the deposit page, and select bKash. Send money via bKash to the designated number and enter the transaction ID in the form. Your balance will be updated shortly. Note that the number you send from should be the one registered to your account.
The minimum withdrawal amount is ৳1,000. Withdrawal requests are typically processed in just 5 to 30 minutes. You can withdraw via bKash, Nagad, Rocket, or bank transfer — using the same payment method you used to deposit.
BPL & International Matches
Yes, 950ok offers live in-play betting. You can place bets in real time on certain markets even after a match has started — for example, how many runs in the next over or who takes the next wicket. Live odds change as the match progresses, so quick decisions matter.
You can build an accumulator by adding multiple selections into a single bet. If all your selections are correct, the payout is much higher. For example, you can combine BPL and international T20 matches in one bet. Keep in mind that if any one selection is wrong, the entire bet is lost.
If a match is officially declared a no-result or abandoned, the stake for that bet is generally refunded. In an accumulator, the cancelled selection is removed and the remaining selections are settled as normal. For specific betting rules, check the terms and conditions page or ask via live chat.
950ok offers many popular cricket markets — match winner, toss winner, total runs (over/under), top batsman, top bowler, first wicket method, innings runs, and powerplay score. For example, in a Bangladesh vs India match you can bet on everything from "Will Bangladesh win?" to "How many runs in the first 10 overs?"
Beyond BPL, you can also bet on IPL, the T20 World Cup, the ICC Cricket World Cup, and international bilateral series. Betting markets are also available for football, kabaddi, and other sports. Check the cricket page for regular updates.
VIP & Cashback
Joining the 950ok VIP program gives you exclusive benefits including weekly cashback, special bonus offers, faster withdrawal processing, and dedicated VIP support. Reaching higher tiers unlocks higher cashback rates and priority access to special events. VIP members also receive regular exclusive promotions.
Yes, your VIP tier increases gradually through regular play. The more active you are and the more consistently you bet or play, the faster you move up. Your overall activity is taken into account rather than a specific turnover figure — so consistency is the key.
950ok has three VIP tiers. The Bronze tier offers up to 0.3% weekly cashback, the Silver tier offers up to 0.7% weekly cashback, and the Gold tier offers up to 1.0% weekly cashback. Moving from Bronze to Gold means getting a meaningful amount of money back every week.
Each week, cashback is calculated based on your total betting activity at the percentage set for your VIP tier. At the end of the week, this cashback is credited directly to your wallet and you can use it again. The process is automatic — no separate application is needed.
The 950ok welcome bonus is a 100% match on your first deposit, up to ৳10,000. Example: deposit ৳1,000 and receive ৳1,000 in bonus funds, giving you a total balance of ৳2,000. The wagering requirement is 15x — applied to the bonus amount only. So if you receive a ৳1,000 bonus, you need to wager ৳15,000 before withdrawing bonus winnings.
Contact & Support
950ok has two support channels — live chat and email. For any issue, you can message directly through the site's live chat or send an email to [email protected]. Both channels offer a quick response.
To get a faster resolution from the support team, it helps to have a few things on hand — the phone number or email registered to your account, a description of the issue, the transaction ID for any deposit or withdrawal concern, and a screenshot if needed. This allows the support team to verify your account quickly and resolve the issue.
Yes, the 950ok support team is active 7 days a week, 24 hours a day. Whether it's the middle of the night, a public holiday, or a regular workday, you can connect via live chat or send an email at any time. Support is available at all times according to Bangladesh Standard Time (BST, UTC+6).
No, not knowing English is not a problem at all. The 950ok support team can assist in both Bengali and English. Full support in Bengali has been set up with Bangladeshi players in mind — so feel free to speak or write in Bengali.
Submit any complaint, technical issue, or account-related dispute directly via live chat or by email at [email protected]. Include a detailed description of the issue, your account information, and a screenshot if relevant. The support team will get back to you as soon as possible.
Account Verification
Account verification is done for your own security. It confirms that the account belongs to you and prevents anyone else from opening an account in your name or withdrawing your funds. It also plays an important role in preventing money laundering and fraud. This is a standard requirement for a safe and trustworthy platform.
Yes, this is very important. The name on your 950ok account must match the name on your bKash, Nagad, Rocket, or bank account. A mismatch can cause verification to fail and may delay the withdrawal process. Make sure to enter the correct name when creating your account.
For identity verification, you generally need to submit a clear photo or scan of your National ID card (NID), passport, or driving licence. For address verification, a utility bill or bank statement may be requested. All documents must be clear, undamaged, and not expired.
Completely safe. All documents uploaded to 950ok are protected by SSL encryption and are used solely for verification purposes. Your personal information is not shared with any third party. Full details are available on our privacy policy page.
If verification is rejected, the support team will let you know the reason. In most cases it happens due to unclear documents or a name mismatch. Identify the issue and re-upload the correct documents. For further help, contact live chat — the team will guide you through the verification process step by step.
Still have questions?
The 950ok support team is always here for you — in Bengali, day and night. Reach us through any of the channels below.
Live Chat
Log in to the site and message us directly via Live Chat — active 24 hours, 7 days a week
Email Support
[email protected] — send an email to report a detailed issue